Universal Outlook Setup for Windows

This guide takes you through the process of setting up an email account in any version of Outlook on a Windows device.

♦ Replace my-domain.co.za with your domain name

Auto Account Outlook Setup

The auto account setup is for IMAP. If you prefer to use POP, you will need to set up the account manually.

Select the result Mail (Microsoft Outlook). The result could also appear as follows: Mail (Microsoft Outlook 32-bit/Microsoft Outlook 64-bit/Microsoft Outlook 2013) – select the result that is appropriate for your device.

Outlook will now automatically configure your account as an IMAP account with all of the correct settings.
Click Finish and then Close. That’s it!

If this option fails, try the Manual Account Setup below.

Manual Account Outlook Setup

If you prefer to use POP, you will need to set up the account manually.

Follow steps 1-7 above.
On the Add Account screen, select Manual setup or additional server types. > Next

Account type: POP or IMAP (choose IMAP if you want to access your mail on more than one device e.g. laptop and cell phone)
Incoming mail server: mail. followed by your domain name e.g. mail.my-domain.co.za
Outgoing mail server (SMTP): smtp. followed by your domain name e.g. smtp.my-domain.co.za
User Name: ensure you fill in your entire email address as the username
For new hosting accounts, use the server Hostname instead of the Incoming & Outgoing mail servers
Select the More Settings… button

Select the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication check box is selected, as well as Use same settings as my incoming mail server.